When someone is experiencing a mental health crisis near or within your business, it can be difficult to know what to do. This interactive presentation, led by NAMI Southwest Washington’s CALM program, provides practical tools and compassionate guidance to help you respond effectively and safely.

Designed for business owners, managers, and frontline staff, this session explores how to recognize a mental health crisis, introduces de-escalation strategies, and addresses the stigma that often surrounds mental illness. Attendees will have the opportunity to ask questions and discuss real-world situations to build confidence and clarity in their response.

By learning how to approach these moments with empathy and awareness, your team will be better equipped to support both the person in crisis and your broader workplace community.